Educational Testing Service Jobs

About ETS:

For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.

Our portfolio of trusted measures include

TOEFL®, TOEIC®, GRE® and Praxis®

. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.

With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.

The HR Business Partner plays a pivotal role in developing and executing the HR strategy tailored to support the division's strategic objectives.

This role partners with divisional leader(s) to define and build organizational capabilities to drive business results aligned to the overall ETS strategy and priorities. They will collaborate closely with HR shared services to ensure alignment with overall organizational goals and objectives while addressing specific needs of each division. The incumbent will be responsible for managing recruitment, training & development, performance management, day-to-day HR operations, and handling employee relations issues. The incumbent will work closely with all levels of management and employees to support and promote the division’s business goals while ensuring compliance with employment laws and regulations.

• Advise and influence business leaders on organizational design, employee engagement & retention, leadership development, performance criteria and measurement, succession planning, and change management in support of achieving ETS’s mission and divisional objectives.

• Help drive the business unit’s people strategy, organizational design, leadership development and change management to scale for growth.

• Provide overall HR support to the organization, ensuring alignment and consistency where appropriate.

• In partnership with Talent Acquisition, develop and implement recruitment strategies to attract top talent; coordinate job postings, review resumes, & conduct interviews; an facilitate the hiring process from job posting to onboarding.

• Partner with and provide input to Corporate HR on compensation/benefits and HRIS shared services.

• Develop strategies to enhance employer branding and employee value proposition.

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Foster organizational effectiveness through analytics, establishing and tracking metrics, KPIs, and automation that drive business decision support.

• Partner with the divisional leadership team and HR colleagues to drive cultural shifts and employee engagement needed to achieve key priorities and continuously refine the strategy to improve the employee culture through the right mix of communications and experiences.

• Serve as a point of contact for employee inquiries & concerns, mediate conflicts & provide guidance on employee relations issues, and conduct investigations and resolve workplace disputes.

• Identify and implement opportunities within HR for greater efficiency, effectiveness, agility and standardization that is consistent with the business strategy.

• Provide training and support to managers on performance management processes and identify areas for improvement and implement performance development plans.

• Continuously improve the quality of the overall human capital by attracting and promoting the best talent and building strong overall succession pipelines and working collaboratively with leaders to understand staffing requirements and ensure the workforce meets current and future needs.

• Leverage HR best practices, and when appropriate, adapt to reflect unique business needs and share them with HR colleagues.

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KNOWLEDGE/SKILLS

• In-depth knowledge of HR practices, labor laws, and regulations in the business unit’s region

• Excellent communication and interpersonal skills

• Ability to maintain confidentiality and handle sensitive information.

• Strong organizational and problem-solving skills

• A deep understanding of the business to effectively address challenges and facilitate smooth HR processes.

• Proficiency in HRIS (Human Resources Information Systems) and MS Office suite

EDUCATION AND EXPERIENCE

• Bachelor’s degree in human resources, Business Administration, or related field

• Master's degree preferred.

• 6+ years of experience in Human Resources roles, with progressively increasing responsibilities

• Previous experience in a global leadership role managing HR functions across multiple geographies.

• Proven track record and of developing and implementing HR strategies aligned with revenue growth goals in fast-paced and high-performing environments.

• Professional certifications such as SPHR, SHRM-SCP, or equivalent are a plus.

ETS believes in a Total Rewards philosophy for our employees, and they include:

• Health, Vision, Dental insurance plans to choose from

• Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!

• Generous PTO and vacation time to balance your work and life

• Additional 8 hours of PTO for volunteer work

• Retirement plan (401(a)) and traditional Roth (403b) with company contribution

• Commuter Benefits, Pet Insurance, 1 year subscription to Calm App

ETS is mission driven and action oriented

• Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.

• How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!

• Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.

ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.